Mercian Accountants

Having entrusted Mercian Accountants with Trust Hygiene Services' financial matters since 2017, they have been the backbone of our financial stability and growth. For a medium-sized enterprise like ours, with a family of 64 dedicated employees across two locations, managing the intricacies of accountancy, business, and taxation can be a challenging task. However, the team at Mercian has continuously surpassed our expectations.

From the outset, their accountancy services provided us with clear, timely, and accurate financial statements, allowing us to make informed business decisions. Their business advisory role has been instrumental, helping us identify opportunities for growth, and steering clear of potential pitfalls. Their tax advice has not only ensured our full compliance but has also optimised our tax position, leading to substantial savings.

The longevity of our partnership speaks to the trust and confidence we place in their expertise. Their team is professional, responsive, and always ready to provide clarity on complex issues. We receive cutting-edge advice, ensuring that we are always one step ahead of regulatory changes. Mercian Accountants is more than just an accounting firm for us; they are trusted partners in our growth journey. Any medium-sized business looking for a reliable accounting and advisory partner should look no further. I wholeheartedly recommend their services Craig H Director

Great service from Mercian Accountants - a special mention to Jake Holdroyd who dealt with my queries in an efficient and timely manner.

Jake was very helpful and responsive. There was always someone to pick up my queries during his absence. The service was seemless. Can only recommend them.

1st year accounts done on my new businesss. No problems. Everything clearly explained. Phone calls returned promptly. Thanks to Jake for his professional support

Fantastic customer service excellent communication and clarity. Resulting in a trustworthy relationship. Highly recommend. Leo has been a pleasure to work with and extremely responsive.

We work with Leo and have been tremendously impressed with his work. Our business operates both in America as well as the UK and greater Europe and Leo and his team have been able to grasp the complexities with ease. More importantly, the work is done correctly and on time each month without fail. We highly recommend Leo and his team.

As a new start-up on a STEEP learning curve around all things 'accounting' I cannot thank Leo enough for his patience and support. His attention to detail and meticulous bookkeeping is reassuring and we have hugely benefited from our short engagement with him. We feel more confident as a team and know that Leo will always be there to guide us as we continue our business journey. Emails and calls are promptly answered, and he is always willing to give us a step-by-step guide until we feel comfortable and secure in our knowledge. We are all very grateful to you Leo and are looking forward to our continued work as we grow to be skilled bookkeepers under your expert guidance;0 United and Enabled Team

I moved our business over to Mercian Accountants towards the backend of 2022 and can honestly say the service I have received has been impeccable. Whenever I have had a query or problem arise, its been a simple phone call to seek comfort and reassurance from such a friendly group of people. I have been working with Jake to change my software from Sage 50 to Xero and what a game changer this has been, the time and efficiency of this software is mind blowing! Jake is great at helping to navigate the new system, I 100% recommend his training for Xero.

I was rather worried about moving, he just made it very easy and was friendly yet professional. My only regret is not moving to Xero sooner and not finding this company sooner. My previous relationships with accountants have been very mixed and a lot of questions where left unanswered presumably due to lack of experience or knowledge. They are so informative, jess in payroll is extremely efficient dealing with our weekly payroll & endless questions reference to tax.

On a whole they have moved us forward as a business making us more environmentally friendly, considerably more efficient with time and encouraged new up to date technology. Thanks guys, keep up the great work : 5* review from me. Warm regards, Emily

Graham and his colleagues at Mercian have invariably been available to provide insight and advice on complex matters even at the busiest times. I value his extensive expertise and really appreciate his skill in explaining things with simplicity, often with a refreshing degree of humour.

I was happy with the service provided and the quick turn around close to the self assessment deadline day. Graham provided sound advice for my specific business as a twitch streamer. I would recommend Graham to anyone looking for an accountant.

Starting a business required a accountant to be in place. With initial meeting with Graham explaining what they offer and how they do the business, I could straight away see his and his teams professionalism. Graham and his team helped me a lot through first year of running a business and whenever help was required or something was unclear they were more than happy to help and everything went smoothly.

With Grahams easy to schedule appointments, and possibilities of meeting through a video call made things a lot easier and it felt having a professional meetings every time. He took his time to clearly explain and answer to every question I had and even discuss further improvements that could be taken in regards to accountancy. Rest of the team was always helpful and they get back to me with all the answers in no time and having a phone call also felt professional and they were polite to answer all my questions and inquiries.

Their system that is in place makes everyone's life easier and all you have to do in regards to reporting, filing or documentation is done in matter of minutes and everything is instantly processed. Notifications of required actions to be taken by you (client) are in place and they give you plenty of time to do everything due date, therefore you do not have to worry about anything. Mercian Accountants are highly recommended to all new business owners or owners who are not happy with their current account. I am expecting to do long time business with them moving forward.

We now have complete peace of mind knowing that Mercian Accountants are working for our best interests and have our backs. No one wants the disruption of changing accountants. 2 years ago we were forced to search for a new accountant because our accountant was lacking, unable to offer any advice. They just did the bare minimum annual tax return and never offered any advice or looked at the bigger picture-what's the point of that?

We are fortunate to have found Graham and his family at Mercian Accountants. Graham is one of life's genuine lovely people, he is humble, talks in plain English so we can understand sometimes complex tax matters. Nothing is too much trouble and he is patient, repeating things if need be; He is approachable and flexible being available in person, video call and telephone (yes he has made all these available to us!) Graham is so knowledgeable and experienced, not just in accountancy but also with the bigger picture of estate planning and all at an affordable cost. Graham took the time to get to know our family and what we wanted to achieve and has made it happen.

It went so smoothly and effortlessly that we then transferred our accountancy work to him. We have recently had the pleasure of meeting Graham's son, Peter, who is as attentive as his Dad. So happy we switched to Mercian Accountants. Thank you Mercian Accountants for an outstanding personal service, we love you

I have been with Mercian for many years now. Graham and the team are fantastic and able to deal with my increasingly more complicated accounts as I add more areas to my businesses. Whenever I have a question or need some support/advice they are there ready to answer, I have already recommended them to several people and will continue to recommend them to everyone that needs any form of accounting support.

They can work on a wide range of areas, so whatever your needs they will be able to support. If you are looking for professional, competent, supporting, highly knowledgeable and stress free accounting (and a great team of people), you have found the right place with Mercian Accountants.

Customer since 2018, we are happy to recommend Mercian Accountants, a competent team, updated of the latest rules, caring and providing a personal service. Listening and understanding questions, explaining simply when needed without the accounting jargon. As Graham put it: ' we are specialists in our trade as you are in yours'. Valuable advice given both for personal and business matters.

Efficient communications and transmission of documents via a dedicated portal, no need to come to the office for safe delivery. We can't fault them and approve all their activities.

I am very pleased with the service provided to my company by Mercian Accountants. As a small business I rely on external service providers to support me in areas like accountancy and tax advice so that I can focus on delivering good service to my customers. Mercian helped me set up the business four years ago and have provided accountancy and payroll support at very reasonable rates, but more than that they have been available with professional advice when I needed it. Mercian Accountants have proven themselves to be friendly, professional and helpful, an integral part of my business.

I recently had a complicated tax situation to resolve. Graham provided an outstanding service, deploying first-class specialist knowledge, courtesy and professionalism. A welcome contrast to a lot of other companies was the effective communication - including very speedy responses to all emails. I would not hesitate to recommend his services.

Over recent years Graham and his team have provided us with a significant amount of advice and support on a whole range of accountancy and estate matters, including some difficult, highly complex issues. (Wish we had engaged him much earlier). Within the accountancy and estate planning field there seems to be little that Graham does not have a grip of and he is always able to come up with knowledgeable and informed strategy around any business matter.

He is clearly highly experienced in a very wide range of business and accountancy matters. On a practical basis the offices are very accessible and Graham and the team are very approachable and easy to talk to.

I have been with Mercian accountancy practice for around 6/7 years, and during that time I have always found Graeme to be very approachable, professional, and extremely informative. I would recommend Graeme & his company to any business who requires great tax advice, and professional advice in all aspects of running a business. Keep up the good work